Privacy Policy

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Effective Date: January 1st, 2021

Last Reviewed: April 2nd, 2025

Contact: privacy@itcloudlink.com

Introduction

At IT Cloud Link ("ITCL," "we," "our," or "us"), your privacy is important to us. This Website Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.itcloudlink.com.

By using our Site, you agree to the terms of this policy.

Information We Collect

Information You Voluntarily Provide:

• Name, email, phone number, and company details via contact forms
• Information shared when signing up for newsletters, requesting demos, or submitting support tickets

Information Collected Automatically:

• IP address, browser type, device information, and referring URLs
• Pages visited and time spent on the Site
• This data is collected through cookies, Google Analytics, and similar tools

How We Use Your Information

• To respond to your inquiries and fulfill service requests
• To improve website functionality, user experience, and content relevance
• To send you relevant updates or marketing content (only if you opt in)
• To maintain the security and integrity of our Site and IT infrastructure

Sharing of Information

We do not sell, rent, or trade your personal data. We may share your data with:

• Authorized ITCL employees and contractors
• Third-party service providers (e.g., website analytics, CRM, email platforms) under confidentiality agreements
• Legal authorities, if required by law or to protect ITCL’s rights and property

Cookies and Tracking Technologies

Our Site uses cookies to:

• Analyze traffic and visitor behavior via Google Analytics
• Enable key site features like form submissions and user preferences
• Recognize repeat visitors and personalize experiences

Managing Cookies

You can manage or disable cookies via your browser settings. Blocking cookies may affect site functionality.

Your Privacy Rights

Depending on your jurisdiction (e.g., California under CCPA), you may have the right to:

• Request access to the personal information we have collected
• Ask for correction or deletion of your data
• Opt out of certain data uses

You can exercise these rights by emailing us at privacy@itcloudlink.com.

Data Security

We use industry-standard security measures (encryption, access controls, secure hosting) to protect your data from unauthorized access, misuse, or disclosure.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes stated in this policy or as required by law.

Children’s Privacy

Our website is not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy periodically. Updates will be posted on this page with a revised effective date. We recommend reviewing it regularly.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact:

IT Cloud Link Privacy Team

Email: privacy@itcloudlink.com

IT Cloud Link LLC

Your Partner in Secure IT Operations